Last updated: 21 July 2026
Summary: Systemy POS ("the App"), published by RAQMIA Technologies, is a business tool used by retail merchants. Cashier accounts are created and managed by the merchant inside their own Odoo backend, not through the App itself. Deletion of a cashier account or its data therefore follows a merchant-mediated process, described below.
1. Delete on-device data (immediate, self-service)
Every record the App caches on the device — sign-in session, customer names and phone numbers, orders, uploaded logo, and settings — is erased instantly when you either uninstall the App or clear its storage:
- Uninstall: long-press the Systemy POS icon on your device → tap Uninstall → confirm.
- Clear storage: Android Settings → Apps → Systemy POS → Storage → Clear storage.
Neither action requires contacting us. On-device data is deleted in full.
2. Delete your cashier account and server-side data
Your cashier account lives on the merchant's Odoo backend, not on RAQMIA Technologies servers. To delete it:
- Ask your store manager to archive or delete your employee record inside Odoo (Employees → your record → Archive).
- The change reaches your device on the next sync, and the App will no longer show your profile in the cashier picker.
- Any local data on the device is then removed by following the uninstall / clear-storage steps in section 1.
If you cannot identify or reach the merchant, email us at apps@raqmia.com from an address you can prove is yours (for example, the address that was used to create the cashier account, or the merchant's registered contact address). We will route the request to the correct data controller and confirm completion.
3. What data is deleted vs. kept
| Category | Deleted | Retained (and for how long) |
|---|---|---|
| On-device caches (name, phone number of customers, session cookie, uploaded logo, printer configuration, cached order lines) | Immediately, when you uninstall or clear storage | — |
| Cashier profile (name, employee record, hashed PIN) | When the merchant archives / deletes the employee record in Odoo | — |
| Sales, refund, invoice, and tax records the app created on the merchant's Odoo backend | — | Retained by the merchant per their record-keeping policy and applicable local law (typically 5–7 years for tax records) |
Records the merchant is legally required to keep for tax or accounting purposes will not be deleted on request, even after your cashier account is removed. This is a legal obligation on the merchant, not on RAQMIA Technologies.
4. Response time
We acknowledge deletion requests within 7 days and complete them within 30 days, in line with GDPR and CCPA timeframes. If the request has to be routed to a merchant (data controller), completion depends on the merchant's response.
5. Contact
- Email: apps@raqmia.com
- Publisher: RAQMIA Technologies
For the full privacy policy, see the Privacy Policy. For general help, see the Support page.
© 2026 RAQMIA Technologies. Systemy POS is a trademark of RAQMIA Technologies.