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Pricing

Simple annual pricing.

Choose individual apps, a suggested combination or the complete package. All prices are in Qatari riyals.

Choose your subscriptions.

10 customer users are included per business, shared across all subscribed apps and locations. Each additional user costs QAR 200 per year.

Each person with an enabled customer username counts once across all apps and locations. Usernames must not be shared. Employee records without an enabled login and Raqmia support accounts do not count.

Individual apps

11 business apps at QAR 1,000 / year each. Optional AI is QAR 3,000 / year.

Best value

Complete package

All 11 apps + AI: QAR 12,000 / year. The complete package is applied automatically when your apps and AI reach this amount.

Included with every subscription

10 users across your business

10 customer users are included per business, shared across all subscribed apps and locations. Each additional user costs QAR 200 per year.

Hosting and backups

Hosting and automatic backups are included in every subscription.

Training and technical support

WhatsApp, phone, email and remote assistance: Sunday–Thursday, 9 AM–5 PM, Qatar time.

Each subscribed business app includes 30 minutes of training and guided assistance per month, capped at 2 hours per business per month. The allowance covers existing subscribed features. Unused time expires monthly.

The Point of Sale app includes 2 POS branches. Each additional POS branch costs QAR 1,000 per year. Several registers at one branch count as one branch. Inventory is optional, regardless of branch count. Customers without POS do not incur this branch charge.

The subtotal for business apps and AI is capped at QAR 12,000 per year. At that amount, the complete package includes all 11 apps and AI. Additional users, POS branches, hardware and other services are charged separately.

Existing customers retain their current pricing and allowances until renewal or an agreed change.

View support and training terms

Suggested app combinations.

Three apps. QAR 3,000 a year. Choose the apps that fit your business and add more as needed.

Services to complete your setup.

Website design

A website designed around your brand and products.

From QAR 3,000 once

Meta setup & integration

WhatsApp messages, catalogue and chatbot integration.

QAR 2,000 once

International shipping integration

DHL checkout rates and automatic order forwarding.

QAR 1,000 once

Domain registration

Your business domain.

QAR 100 / year

Business email

Professional email on your own domain.

From QAR 200 / mailbox / year

Custom mobile app

A custom app designed around your brand, connected to your subscribed Systemy apps, orders, customers and stock. Priced per project.

Quoted separately

Optional Systemy handheld device

Rental: QAR 1,200 / year, in addition to your subscription or package. SoftPOS requires a compatible Android device and activation by a payment provider.

Email delivery & third-party services

Transactional emails are included. Optional bulk email campaigns use a compatible sending service with separate sending charges. Applicable Meta, payment-gateway and SoftPOS charges are separate.

Choose and pay for your business apps in Systemy app. Hosting, automatic backups, training and technical support are included within the published scope. Optional hardware, setup work beyond included guided assistance, custom design and third-party fees are separate.

Subscription questions

Who counts as a user?

Each person with an enabled customer username counts once across all apps and locations. Usernames must not be shared. Employee records without an enabled login and Raqmia support accounts do not count.

Do you charge per branch?

The Point of Sale app includes 2 POS branches. Each additional POS branch costs QAR 1,000 per year. Several registers at one branch count as one branch. Inventory is optional, regardless of branch count. Customers without POS do not incur this branch charge.

Do Website and POS include basic stock control?

Yes. Product variants, SKUs, barcodes, standard labels and basic quantity updates are included. Website-only customers do not need POS to use product barcodes or print labels. Website and POS share stock when both operate in the same database.

Does a second POS branch require Inventory?

No. POS includes 2 branches with orders, payments, receipts, branch sales reports and basic quantity updates. Each additional POS branch is QAR 1,000 per year. Inventory remains optional, regardless of branch count.

What does the Inventory subscription add?

For QAR 1,000 per year, Inventory adds automatic ingredient/component deductions, consumption records and material balances using shared recipes and BoMs. It also includes warehouses, storage locations, transfers and barcode stocktaking with approvals, recounts and WhatsApp updates. It is purchased once per business; Manufacturing is not required for sales-linked consumption. Applicable messaging-provider charges remain separate.

Do recipes and BoMs require Manufacturing?

Recipe/component definitions and estimated material costs are included with Website, POS and Invoicing, and use the same shared records in Inventory and Manufacturing. Add Inventory for automatic ingredient/component stock deductions and consumption tracking. Add Manufacturing when you need production orders, work stages and completion tracking.

How are component deductions and costs handled?

Consumption follows the configured sale, fulfilment or production event and must be recorded only once. For products made in advance, production consumes materials and the later sale deducts finished goods. Recipe costs estimate materials; waste, substitutions, labour and overhead can change the actual cost.

What support and training are included?

WhatsApp, phone, email and remote assistance: Sunday–Thursday, 9 AM–5 PM, Qatar time.

Each subscribed business app includes 30 minutes of training and guided assistance per month, capped at 2 hours per business per month. The allowance covers existing subscribed features. Unused time expires monthly.

Sessions are booked in advance during working hours, remote by default and on-site by agreement. The format, duration and any additional charge are agreed when booking. There is no fixed minimum duration for an on-site visit.

Additional training or guided assistance costs QAR 200 per hour, charged in 30-minute increments at QAR 100 per increment, with approval before additional time is used.

Diagnosing and correcting faults in Systemy is included and does not consume the training and assistance allowance, even in a booked session. Outside working hours, support applies to Systemy faults that interrupt customer operations.

Are customizations included?

Customizations, new features, change requests and setup work beyond the included guided assistance are quoted separately and require approval before work begins.

How do I subscribe?

Download Systemy app, register, choose your business apps and complete payment inside the app.

What does QAR 1,000 per year cover?

The annual subscription to one business app for your whole business, including hosting, automatic backups and Systemy fault diagnosis and correction.

10 customer users are included per business, shared across all subscribed apps and locations. Each additional user costs QAR 200 per year.

Each subscribed business app includes 30 minutes of training and guided assistance per month, capped at 2 hours per business per month. The allowance covers existing subscribed features. Unused time expires monthly.

Do I need to rent a Systemy device?

No. Systemy POS app is included with the POS subscription and works on your own compatible iOS, Android, macOS or Windows devices. The optional handheld rental is QAR 1,200 per year.

Is website design included in the subscription?

Custom website design is a separate one-time service starting from QAR 3,000. The Website app is QAR 1,000 per year.

Does the AI assistant add training time?

The optional AI assistant does not add training time. AI training can use your existing allowance. The complete package includes AI and receives the same 2-hour monthly maximum.

Subscribe through Systemy app

Download Systemy app, register, choose your apps and complete your payment in the app.

01

Download Systemy app

Install Systemy app on your phone.

02

Create your account

Register in the app to start your subscription.

03

Choose your business apps

Select the apps your business needs inside the app.

04

Complete payment

Pay for your selected subscriptions in the app.

For additional users or POS branches, contact us to arrange the additions. POS includes 2 branches; Inventory remains optional.